Commonly Asked Questions

All information on shipping, returns, and jewelry care can be found here.  If you have any additional questions, please feel free to email me at cloverbjewerly@gmail.com or use the contact page on this website.  

Shipping

Items will ship within 3 business days.  Items ship via USPS First Class Mail. All MA customers will be charged the current state sales tax.

Return Policy

Every Clover B piece of jewelry is handcrafted from start to finish. There may be variations from piece to piece. I want you to be 100% satisfied with your jewelry. If you have questions or want to return a piece, please contact me within 3 days of receiving your order. Item must be shipped back within 7 days of when order was received. Buyer will be responsible for all shipping costs for returns. Items must be mailed in their original condition and in original packaging.

Jewelry Care

To protect your jewelry, take off near water (i.e. swimming, showering, handwashing) as well as during exercise.  Avoid contact with oils, makeup and hairspray.

When silver is exposed to oxygen or moisture, it can tarnish.  Store in a dry place or an airtight bag to slow down this process.  Polishing cloths can be used to shine your piece, but use gently if there is a patina surface and avoid contact with the stones as they may scratch.